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Shifting Paradigms: The Unauthorized
Practice Of Law Or The Authorized Practice Of ADR
By John W. Cooley
This article was previously published by the
"Dispute
Resolution Journal", of the American
Arbitraiton
Association, August-October 2000.
Forum
Discussion
Brief Comments
Introduction
In case you have not noticed, the very
foundations of
our fledgling ADR profession are under attack.
Two
states -- Virginia
and North Carolina -- have already
implemented guidelines defining certain
mediator
activities to be the practice of law.(1) Bar
Associations
across the country are uniting in an effort to
expand
the definition of "the practice of
law" to incorporate the
broadest scope of human activity possible. The
American Bar Association's Ethics 2000
Commission is
currently proposing and seeking comments on
new rules
that directly address the role of the lawyer
as a neutral
-- as being something distinct and different
from the
role of the non-lawyer neutral.(2) Paralleling
these
thrusts is the American Bar Association's
internal
debate on multi-disciplinary practice of law
which
ultimately could have a very destructive impact
on the
multidisciplinary practice of alternative
dispute
resolution.(3) The purpose of this article is
to alert you
-- lawyer and non-lawyer ADR professionals --
to these
facts
and to conscript your involvement in defending
against what appears on the horizon to be
powerful
legions of rulemakers and legislators that
threaten to
lawyerize and parochialize the practice of
alternative
dispute resolution. What is happening can best
be
described as a concerted effort to, in effect,
neutralize
the neutrals. Although both lawyers and
non-lawyers
may be casualties
of these efforts, non-lawyer neutrals
are likely to suffer the most. Unless we act
quickly and
decisively, we could be picking up the pieces
of our ADR
profession in a few short years and, in a
dazed
condition, wondering how it all happened.
A helpful approach to analyzing the current
situation
and its impact on the future of the ADR
profession
would be to ask
the questions a child would ask.
Applying this Socratic approach, we would be
inclined to
frame four questions:
1. What is the Problem?
2. How
do we optimally reframe the Problem?
3. What are the possible solutions to the
reframed
problem?
4. What is the optimal solution to the
reframed
problem?
Let's reflect on
each of these questions in turn.
What Is The Problem?
Having wrestled for the last several years
with this
question, I have come to the conclusion that
some
well-intentioned members, and indeed leaders,
of the
legal profession, the ADR profession, and
academia --
yes, and even myself -- have defined and have
been
trying to solve the wrong problem.(4) In
short, the
problem has been our perception of the
problem. We
have framed the problem in these terms: what
activities
of a mediator constitute the practice of law (or
the
unauthorized practice of law)? For reasons
stated later,
this question frames the wrong problem. We
should be
framing the problem in terms of the practice
of ADR,
rather than in terms of the practice of law or
the
unauthorized practice of law. One vehicle for
understanding the cause of this basic
misperception is
the set of Guidelines on Mediation and the Unauthorized
Practice of Law developed by the Department of
Dispute
Resolution Services of the Supreme Court of
Virginia
("Guidelines" or "Virginia
Guidelines"). Another vehicle
for
understanding the cause of the misperception is the
national debate over whether evaluative
mediation
categorically constitutes the practice of law.
A. Misperception Spawned by the Virginia
Guidelines
The introduction to the Virginia Guidelines
state that
"[w]hen ... law-related activities occur
during mediation,
they may raise ... issues of the unauthorized
practice of
law (UPL) for non-attorney mediators."(5)
The
Guidelines go on to state in another section:
"The
following are the two most common categories
of
mediator activities that may potentially
involve the
practice of law: Applying law to facts;
Drafting
settlement agreements that may be viewed as
legal
instruments."(6) The disturbing aspect of
these
statements is their inherent presumption that
just
because certain mediator activities appear to
be
activities that lawyers perform on behalf of
their clients,
they can constitute the practice of law, if
engaged in by
lawyer-mediators, and the unauthorized
practice of law
if engaged in by non-lawyer mediators --
vis-a-vis two
or more disputing parties. This is a frivolous
leap of
logic. Where is the representative
relationship? Where is
the duty of loyalty? What is the fiduciary
duty owed by
whom and to whom? Where is the understanding
of a
party that the
mediator is protecting that party's
interests? How can the mediator receive
confidential
information from two parties with adverse
interests and
be practicing law with respect to either of
them -- or
both of them? How can a mediator accept a
service fee
from two people with adverse interests, yet be
practicing law with respect to both of them?
If a lawyer
were practicing law in
such situation, would not he or
she be in a classic conflict of interest
situation?
But more importantly, this extraordinary leap
of logic
leads to harmful results for mediation
practitioners.
First, it reduces the practice of mediation to
an exercise
in semantics. Non-lawyer mediators in Virginia
now must
carefully craft each phrase they speak, lest
they be later
accused of "the unauthorized practice of
law".(7) This is
micro-management of professionals at its
worst. For
example, the Virginia Guidelines give the
following
examples of
"reality testing questions that raise legal
issues" (emphasis added) which: (1) do
not constitute
the unauthorized practice of law; and (2)
probably do
constitute the unauthorized practice of law:
In a divorce mediation held in Virginia, if a
non-lawyer
mediator were to ask the following questions,
he or she
would:(8)
Not Be Engaged in the
Unauthorized Practice of
Law
Be Engaged in the
Unauthorized
Practice of
Law
"Have you both considered
whether a court would allow
Mary to take the children to
Florida?"
"Mary, do you
realize that the
court that would
hear this case
would not allow you
to take the
children to Florida
over Bill's
objection?"
"How would the stock be
apportioned under the equitable
distribution statute?"
"Bill, have you
considered
giving up on the
stock issue
since a court
probably would
view the asset as
separate
property."
In a personal injury case in Virginia, if a
mediator were
to ask the following questions, he or she
would:(9)
Not Be Engaged in the
Unauthorized
Practice of
Law
Be Engaged in the
Unauthorized Practice
of Law
"What is the statute of
limitations for
your claims?"
"Nicole, do you
realize that the
two year statute of
limitations for
personal injury
claims has
expired and that if
the statute
was raised by Ken as
an
affirmative defense,
a court
would dismiss your
lawsuit?"
"Do either of you know what
the Virginia rules are regarding
negligence and contributory
negligence?"
"Ken, have you
considered that
your own contributory
negligence would
prevent you
from recovering damages from
Nicole in
court?"
The shocking reality, indeed the absurdity, of
these
examples taken from Virginia's own Guidelines
is that, in
Virginia, a mediator could be criminally
prosecuted for
asking any of the four questions in the
right-hand
column on the ground that he or she committed
the
crime of practicing law without being
authorized or
licensed to do so.(10) The folly of such
micro-management is apparent. These Virginia
Guidelines and others like it if adopted by
other States
will cause great harm
to the ADR profession by muzzling
mediators, by discouraging talented
non-lawyers from
entering the ADR profession, by reducing the
mediation
process to a mechanical, word-precise,
self-conscious,
inflexible, content-void exercise.
The other mediator activities that the
Guidelines attempt
to brand as the "practice of law"
are those relating to
the mediator's
role in drafting settlement agreements.
The Guidelines' drafting instructions are
inconsistent
and incomprehensible. First they state that
the
"mediator may take an active role in
preparing the
agreement for the parties if they want the
mediator to
perform this function."(11) Then, on the
one hand, they
say that "a mediator should not add
provisions to an
agreement beyond those specified by the
disputants"(12) while on the other, they
state "a
mediator may suggest options for the parties
to
consider when reaching an agreement."(13)
The
Guidelines also essentially outlaw the use of
"boilerplate"
provisions in agreements.(14) What if the
mediator
suggests a boilerplate provision to which the
parties
agree?
Is the mediator engaging in the unauthorized
practice of law? The Guidelines' subtle
distinctions are
impossible to accurately discern and they defy
compliance. As one commentator has astutely
observed,
the "Guidelines set boundaries for
mediators that may
be difficult, in practice, to enforce. In the
subtle and
complex interactions of parties and mediator
while they
are creating a memorandum
of agreement, it will often
be difficult to discern whether the mediator's
involvement has altered or enhanced the
parties' own
language."(15)
It must be emphasized that
the Virginia Guidelines
attempting to define certain aspects of
mediation as the
practice of law apply to both lawyer and
non-lawyer
mediators. Thus, these Guidelines will
adversely affect
the practice of mediation by lawyers both
inside and
outside the State of Virginia. Because
evaluative
mediation is considered the practice of law in
Virginia,
lawyers who are not licensed to practice law
in Virginia
will be deemed to be engaging in the
unauthorized
practice of law in Virginia if they are hired
to conduct an
evaluative mediation there. The Virginia Guidelines and
others like them (e.g. those of North
Carolina) will
operate to parochialize the practice of
mediation by
lawyers and to interfere significantly with
the parties'
right to self-determination -- the right to
hire the
lawyer-mediator of their choice, no matter
where the
mediator is licensed to practice law.
B.
Misperception Spawned by the National Debate
Over Evaluative Mediation
The national debate around the issue of
whether
evaluative mediation is the practice of law
has also
caused
us to misperceive the true problem. In an
evaluative mediation, in contrast to a
facilitative one, the
mediator plays an active role in helping the
parties to
reality test, to accurately assess the
strengths and
weaknesses of their respective cases, and to
predict
what a likely result of an adjudication of the
matter
might be. Often, the parties request the
evaluative
mediator to provide them with an opinion of
the fair
settlement value of the case or with a
recommended
solution. Sometimes this joint request of the
parties
requires the mediator to take into account,
even
incidentally, the application of law to
certain aspects of
the dispute. This activity of applying law to
facts,
however slight, has sparked the debate over whether
evaluative mediation categorically constitutes
the
practice of law. Those representing
"practice of law"
viewpoint generally take the stand that when a
mediator
evaluates the strengths and weakness of a
party's case
by applying legal principles to specific facts
he or she is
engaged in the practice of law.(16) They are
apparently
worried that mediation parties may be injured
by
reliance on erroneous information given to
them by
non-lawyer mediators.(17) Those advancing the
counterargument urge mediators -- both lawyers
and
non-lawyers alike -- to actively evaluate the
strengths
and weaknesses of the disputing parties' cases
by
applying legal principles to the facts in the
mediation.(18)
The argument holding mediation not to be the
"practice
of law" is considerably more persuasive
for several
reasons. First, the
act of applying law to specific facts or
even giving advice or rendering an opinion
that
incorporates a consideration of the applicable
law does
not, in itself, constitute the practice of
law. We can
point to many examples in society where
non-lawyers
apply
law to a specific factual situation and render
opinions and recommendations, yet they are not
considered to be practicing law (or engaged in
the
unauthorized practice of law). Some of these
include:
Jurors in the court system
Jurors in a private, simulated jury
CPAs and accountants (tax laws)
Non-law-trained employees of tax
preparing
Companies, such as H&R block
Real estate appraisers (zoning laws;
Environmental laws)
Employees of title companies
Environmental experts
Police officers
Employees in every agency of federal and
state
government (evaluating applications for
licenses,
governmental benefits, etc.)
We could think of hundreds of other examples. If these
people are not "practicing law" in
doing their jobs, why
should lawyer or non-lawyer mediators who
perform
evaluative mediation
be deemed to be practicing law?
The point where the logic of the
"practice of law"
proponents fails is in its inability to
explain why lawyer
or non-lawyer arbitrators do not practice law
when they
render binding or non-binding awards. Clearly,
nonbinding arbitration is very similar to
evaluative
mediation. Yet, those subscribing to the
"practice of
law" theory assert
that evaluative mediation is the
practice of law and nonbinding arbitration is
not --
though some "practice of law"
proponents are now
retreating from that position to contend that
neutrals in
both processes (nonbinding arbitration and
evaluative
mediation) are engaged in the practice of law.
It is only a
short step from nonbinding to binding arbitration.
Will
they next claim that binding arbitration is
the practice of
law? If they do, they will have
disenfranchised a large
part of the non-lawyer ADR profession that for
decades
has performed
admirably as arbitrators in numerous
types of dispute settings including the areas
of
employment, construction, environmental, real
estate,
and securities. Indeed, if members of the
"practice of
law" contingent take that route, they
will be embarking,
consciously or unconsciously, in the direction
of
neutralizing the neutrals. If they do not
choose the
route of arguing that
binding arbitration is the practice
of law, then their argument will be hoisted on
its own
petard. They will not be able to explain,
logically, why
nonbinding arbitration is the practice of law
and why
binding arbitration is not.
While this "practice of law" debate
is interesting and
engaging, it is simply the wrong debate. We
have
framed the wrong
issue; we have defined (indeed,
designed) the wrong problem. The problem is
not "what
is the practice of law (or the unauthorized
practice of
law) relative to mediation," but rather
"what is the
authorized practice of mediation within the
larger
practice of ADR". We are trying to solve
the wrong
problem because we are all inside a major
paradigm shift
in society and have not
stepped back far enough to see
the outer boundaries of the new paradigm. We
are
trying to apply the template with which we are
familiar --
the practice of law template -- to an evolving
profession
-- the ADR profession -- whose ultimate
boundaries are
still vague, whose characteristics seem, in
part, similar
to the practice of law, but whose essence is
distinctly
and wholly different. Figure 1 below
illustrates this
perceptual problem.(19) Let us assume that we
are
shown only the top drawing in the vertical
column below
and asked: What
computer keyboard symbol is being
masked by the rectangle?
Figure 1
Most people would visualize a capital
"B" and give that
as their answer (as shown in the middle
drawing),
perhaps because the right side of the
rectangle
suggests the vertical part of the letter
capital "B".
People are quick to apply a familiar template
in solving
problems. The correct
answer, however, -- the number
"8" -- would be misperceived. The
top rectangle actually
masks a symbol whose ultimate boundaries are
vague,
whose characteristics seem, in part, similar
to a B, but
whose essence, when fully exposed, is
distinctly and
wholly different from a capital "B".
The same is true of
the practice of law and the practice of ADR.
Currently,
when we look at our ADR profession, parts of
it appear
to be the practice of law ("B"),
when in fact the ADR
profession consists of something entirely
different --
the practice of ADR
("8").
Thus, the challenge is to reframe the problem
as
presented. If we want to optimally reframe the
problem,
we must be willing to see and to appreciate a
new
paradigm. But first we need to understand the
basic
phenomenon of paradigms and paradigm shifts.
How Do We Optimally Reframe The Problem?
Solving the problem of determining how to
optimally
reframe the current problem in our profession
must be
first approached by educating ourselves about
paradigms, paradigm shifts, and the paradigm
effect. A
paradigm is a set of rules and regulations, written or
unwritten, that:
establishes or defines boundaries; and
tells one how to behave inside the
boundaries in
order to be successful.
A paradigm shift is a change to a new game, a
new set
of rules.(20) The process of shifting is
called the
paradigm effect. Paradigms can occur in
scientific,
technological, organizational, business, and
social
contexts, among others. A "prevailing
paradigm" defines
a set of rules by which problems are solved
within a
discrete context.(21)
A simple example of a paradigm shift in a
technological
context occurred last century in the
watchmaking
industry. The Swiss had traditionally
dominated the
world
of watchmaking. In the beginning they were
constantly improving their watches. They
invented the
minute hand and the second hand, they led the
research effort in finding better ways to manufacture
gears, bearings, and mainsprings of the then
modern
watches. They spearheaded the research in
waterproofing watches and in self-winding
watches. By
1968, the Swiss watchmakers had more than 65
percent of the unit sales in the world watch
market and
between 80 to 90 percent of the profits,
worldwide. By
1980 their market share collapsed to less than
10
percent of the world market share. Their
profit
domination had plummeted to less than 20
percent.
What had happened? Simple. Without fully
appreciating
it -- perhaps because of the narrowness of
their focus
-- the Swiss encountered a paradigm shift -- a
change
in the fundamental rules of watchmaking. Other
watchmakers were introducing electronic
devices as a
substitute for
purely mechanical watch movements. The
industry's interest in gears, bearings, and
mainsprings,
was waning. In less than ten years, the Swiss
watchmaking business that had seemed to
secure,
profitable, and dominant was essentially
bankrupt. It is
estimated that between 1979 and 1981, fifty
thousand
of the sixty-two thousand watchmakers had
become
unemployed. This
was economically catastrophic for a
country as small as Switzerland. For another
nation --
Japan -- which had embraced the new paradigm
of the
electronic quartz watch, saw their
profitability in
watchmaking expand from 1% of the world watch
market in 1968 to 33 percent of the world
market in the
1990s, with an equivalent share of the
profits. The irony
of this situation is that the Swiss could have
avoided its
catastrophe if it had just stepped back to
fully
appreciate the prevailing and new paradigms,
to think
about their own future, and to fully
appreciate the kind
of change they were facing: a massive paradigm
shift.
In any given context, the paradigm shifting
process, or
paradigm effect, can be illustrated by a
curve. Figure 2
below shows various segments of a paradigm
effect
which might occur in any industry. The figure
illustrates
time as graphed against the number of problems
solved
in the prevailing
paradigm, represented by the star on
the vertical axis. As people start solving
problems in
new ways, using new rules, they see advantages
to the
application of the new rules and begin
adopting their
use successfully.
Figure 2
In the B segment, rapid problem solving occurs
to a
point represented by a break in the B segment.
It is at
that point where the problems get more
difficult and the
rate of problem solving slows down. In the C
phase, all
the toughest problems of the prevailing
paradigm need
to be
solved. Everyone in the field desires to solve these
problems but no one has a clue how to do it.
That is
where a new paradigm appears that, for most
people, is
unexpected. Figure 3 below illustrates this
phenomenon.
Figure 3
For a while, people who are happy with the
prevailing
paradigm will reject the new paradigm and try
to apply
the old rules to the new problems. A new
paradigm puts
everyone practicing the old paradigm at
substantial risk.
The higher one's position in the prevailing
paradigm
industry, the greater the risk. The better one is at
solving problems under the prevailing set of
rules, the
more one has invested in it, and the more one
has to
lose by changing paradigms. Often outsiders
appear on
the scene and begin the paradigm shift -- they
take
risks to try out new rules -- new ways of
doing things.
As one author has noted:
"The paradigm shifter has played the role
of catalyst, of
change agent, and has stirred up a lot of
thinking in the
prevailing paradigm community. The community
acknowledges that the problems on their shelf
should
be solved. They know they are not solving
them.
They also know that the paradigm shifter has
offered an
alternative way of thinking about these
difficult and
important problems. Yet the community
continues to
defend the prevailing paradigm, because it is
still very
successful."(22)
Then come the paradigm pioneers to take the
rough
pathway
that the paradigm shifters have discovered.
These pioneers (some of whom may have also
been
shifters) are captivated, aesthetically and
practically, by
a new set of rules that suggests more
successful
solutions to problems than those achievable by
the
prevailing rules. As the same author points
out:
"Driven by the frustration of the old and
the appeal of
the
new, they cross the brink. They leap a professional
chasm that separates the old paradigm, where
the
territory is well illuminated and where repu-
tations and
positions are clearly defined, into a new
territory,
illuminated by the new paradigm in such a
limited way
that it is impossible to know whether they are
standing
on the edge of an unexplored continent or
merely on a
tiny island."(23)
The new paradigm becomes the prevailing
paradigm until
a still newer paradigm appears and either
persists or
fails.
The "paradigm effect" theory helps
us to understand
what is now occurring in the organized bar and
academia relative to the new paradigm of
alternative
dispute resolution. Many bar leaders and
academics are
rejecting this new paradigm being defined by a
new and
evolving ADR profession because they feel more
comfortable with the old litigation rules and
procedures
which they know well and with which they feel
comfortable. Other bar leaders and academics
are not
risk takers and are only partially embracing
ADR so long
as they can apply prevailing definitions of
"the practice
of law" to achieve a comfort level with
the new
paradigm. The paradigm pioneers are those
within the
evolving ADR profession who have the courage
and
tenacity to seek out a better way to do things
and the
intuition to see the new paradigm in its
ultimate
splendor, with the knowledge that when the
rules
change the whole world can change.
For the
paradigm pioneers (leaders of the ADR
movement), the optimally reframed problem is
"what is
the authorized practice of mediation within
the larger
practice of ADR". To answer this question
(or to solve
the reframed problem) requires the pioneers to
define
several terms: mediation, the practice of
mediation, the
authorized practice of mediation, ADR, and the
practice
of ADR. They are in the
process of addressing all of
those tasks at the present time in an effort
to resolve
the reframed problem.
What Are The Possible Solutions To The Reframed
Problem?
There are many solutions to the reframed
problem.
There are substantial differences of opinion
as to how
even the basic processes of mediation and
arbitration
should be defined, not to mention the numerous
hybrid
ADR processes that have emerged over the last
ten
years or so. One point on which everyone seems
to
agree is that the process of defining the ADR
processes, appropriate ADR practice, and
ultimately the
precise contours of the ADR profession will
take a
substantial amount of time, perhaps a decade
or more.
SPIDR International's(24) Committee on
Credentials,
Competencies, and Qualifications
("3CQ") has made
great strides in establishing working groups
to study
topical areas of accreditation and registry,
certification,
practitioner membership, and competency. But
an
immense amount of work has yet to be done --
and all
this to be accomplished within the context of
a planned
merger with two other national dispute
resolution
organizations -- the Academy of Family
Mediators and
Conflict Resolution Education Network.
In the face of these obstacles, the principal
quandary of
the pioneers and designers of this new
paradigm -- the
ADR profession -- is that members of the
prevailing (law
practice) paradigm want to apply their law
practice
definitions before the pioneers have an
opportunity to
define basic terms and establish clear
boundaries of
their ADR profession. The pioneers, therefore,
must
design an interim paradigm to avoid being
subsumed
into the law practice paradigm. An interim
paradigm (or
as some would urge, a "parallel"
paradigm) appears to
be the optimal solution to the reframed
problem.
What Is The Optimal Solution To The Reframed
Problem?
The optimal solution to the reframed problem
has at
least six elements:
1.gaining time;
2.intensive study;
3.consensus;
4.massive public education;
5.strong ADR practice emphasis on the
parties'
rights of self-determination and informed
consent;
and
6.at least as an interim measure, to define
the ADR
practitioner's professional and ethical
role in
relation to the judicial rather than the
lawyer's
role.
Figure 2
In the B segment, rapid problem solving occurs
to a
point represented by a break in the B segment.
It is at
that point where the problems get more
difficult and the
rate of problem solving slows down. In the C
phase, all
the toughest problems of the prevailing
paradigm need
to be solved. Everyone in the field desires to
solve these
problems but no one has a clue how to do it.
That is
where a new paradigm appears that, for most
people, is
unexpected. Figure 3 below illustrates this
phenomenon.
Figure 3
For a while, people who are happy with the
prevailing
paradigm will reject the new paradigm and try
to apply
the old rules to the new problems. A new
paradigm puts
everyone practicing the old paradigm at
substantial risk.
The higher one's position in the prevailing
paradigm
industry, the greater the risk. The better one
is at
solving problems under the prevailing set of
rules, the
more one has invested in it, and the more one
has to
lose by changing paradigms. Often outsiders
appear on
the scene and begin the paradigm shift -- they
take
risks to try out new rules -- new ways of
doing things.
As one author has noted:
"The paradigm shifter has played the role
of catalyst, of
change agent, and has stirred up a lot of
thinking in the
prevailing paradigm community. The community
acknowledges that the problems on their shelf
should
be solved. They know they are not solving
them.
They also know that the paradigm shifter has
offered an
alternative way of thinking about these
difficult and
important problems. Yet the community
continues to
defend the prevailing paradigm, because it is
still very
successful."(22)
Then come the paradigm pioneers to take the
rough
pathway that the paradigm shifters have
discovered.
These pioneers (some of whom may have also
been
shifters) are captivated, aesthetically and
practically, by
a new set of rules that suggests more
successful
solutions to problems than those achievable by
the
prevailing rules. As the same author points
out:
"Driven by the frustration of the old and
the appeal of
the new, they cross the brink. They leap a
professional
chasm that separates the old paradigm, where
the
territory is well illuminated and where repu-
tations and
positions are clearly defined, into a new
territory,
illuminated by the new paradigm in such a
limited way
that it is impossible to know whether they are
standing
on the edge of an unexplored continent or
merely on a
tiny
island."(23)
The new paradigm becomes the prevailing
paradigm until
a still newer paradigm appears and either
persists or
fails.
The "paradigm effect" theory helps
us to understand
what is now occurring in the organized bar and
academia relative to the new paradigm of
alternative
dispute resolution. Many bar leaders and
academics are
rejecting this new
paradigm being defined by a new and
evolving ADR profession because they feel more
comfortable with the old litigation rules and
procedures
which they know well and with which they feel
comfortable. Other bar leaders and academics
are not
risk takers and are only partially embracing
ADR so long
as they can apply prevailing definitions of
"the practice
of law" to achieve a comfort level with
the new
paradigm. The paradigm pioneers are those
within the
evolving ADR profession who have the courage
and
tenacity to seek out a better way to do things
and the
intuition to see the new paradigm in its
ultimate
splendor, with the knowledge that when the
rules
change the whole world can change.
For the paradigm pioneers (leaders of the ADR
movement), the optimally reframed problem is
"what is
the authorized practice of mediation within
the larger
practice of ADR". To answer this question
(or to solve
the reframed problem) requires the pioneers to
define
several terms: mediation, the practice of
mediation, the
authorized practice of mediation, ADR, and the
practice
of ADR. They are in
the process of addressing all of
those tasks at the present time in an effort
to resolve
the reframed problem.
What Are The Possible Solutions To The
Reframed
Problem?
There are many solutions to the reframed
problem.
There are substantial differences of opinion
as to how
even the basic processes of mediation and
arbitration
should be defined, not to
mention the numerous hybrid
ADR processes that have emerged over the last
ten
years or so. One point on which everyone seems
to
agree is that the process of defining the ADR
processes, appropriate ADR practice, and
ultimately the
precise contours of the ADR profession will
take a
substantial amount of time, perhaps a decade
or more.
SPIDR
International's(24) Committee on Credentials,
Competencies, and Qualifications
("3CQ") has made
great strides in establishing working groups
to study
topical areas of accreditation and registry,
certification,
practitioner membership, and competency. But
an
immense amount of work has yet to be done --
and all
this to be accomplished within the context of
a planned
merger with two other national dispute
resolution
organizations -- the Academy of Family
Mediators and
Conflict Resolution Education Network.
In the face of these obstacles, the principal
quandary of
the pioneers and designers of this new
paradigm -- the
ADR profession -- is that members of the
prevailing (law
practice) paradigm want to apply their law
practice
definitions before the pioneers have an
opportunity to
define basic terms and establish clear
boundaries of
their ADR profession. The pioneers, therefore,
must
design an interim paradigm to avoid being
subsumed
into the law practice paradigm. An interim
paradigm (or
as some would urge, a "parallel"
paradigm) appears to
be the optimal solution to the reframed problem.
What Is The Optimal Solution To The Reframed
Problem?
The optimal solution to the reframed problem
has at
least six elements:
1.gaining time;
2.intensive study;
3.consensus;
4.massive public education;
5.strong ADR practice emphasis on the
parties'
rights of self-determination and informed
consent;
and
6.at least as an interim measure, to define
the ADR
practitioner's professional and ethical
role in
relation to the judicial rather than the
lawyer's
role.
Figure 2
In the B segment, rapid problem solving occurs
to a
point represented by a break in the B segment.
It is at
that point where the
problems get more difficult and the
rate of problem solving slows down. In the C
phase, all
the toughest problems of the prevailing
paradigm need
to be solved. Everyone in the field desires to
solve these
problems but no one has a clue how to do it.
That is
where a new paradigm appears that, for most
people, is
unexpected. Figure 3 below illustrates this
phenomenon.
Figure 3
For a while, people who are happy with the
prevailing
paradigm will reject the new paradigm and try
to apply
the old rules to
the new problems. A new paradigm puts
everyone practicing the old paradigm at
substantial risk.
The higher one's position in the prevailing
paradigm
industry, the greater the risk. The better one
is at
solving problems under the prevailing set of
rules, the
more one has invested in it, and the more one
has to
lose by changing paradigms. Often outsiders
appear on
the scene and begin the paradigm shift -- they
take
risks to try out new rules -- new ways of
doing things.
As one author has noted:
"The paradigm shifter has played the role
of catalyst, of
change agent, and has stirred up a lot of
thinking in the
prevailing paradigm community. The community
acknowledges that the problems on their shelf
should
be solved. They
know they are not solving them.
They also know that the paradigm shifter has
offered an
alternative way of thinking about these
difficult and
important problems. Yet the community
continues to
defend the prevailing paradigm, because it is
still very
successful."(22)
Then come the paradigm pioneers to take the
rough
pathway that the paradigm shifters have
discovered.
These pioneers (some of whom may have also
been
shifters) are captivated, aesthetically and
practically, by
a new set of rules that suggests more successful
solutions to problems than those achievable by
the
prevailing rules. As the same author points
out:
"Driven by the frustration of the old and
the appeal of
the new, they cross the brink. They leap a
professional
chasm that separates the old paradigm, where
the
territory is well illuminated and where repu-
tations and
positions are clearly defined, into a new
territory,
illuminated by the new paradigm in such a
limited way
that it is impossible to know whether they are
standing
on the edge of an unexplored continent or
merely on a
tiny
island."(23)
The new paradigm becomes the prevailing
paradigm until
a still newer paradigm appears and either
persists or
fails.
The "paradigm effect" theory helps
us to understand
what is now occurring in the organized bar and
academia relative to the new paradigm of
alternative
dispute resolution. Many bar leaders and
academics are
rejecting this new paradigm being defined by a new and
evolving ADR profession because they feel more
comfortable with the old litigation rules and
procedures
which they know well and with which they feel
comfortable. Other bar leaders and academics
are not
risk takers and are only partially embracing
ADR so long
as they can apply prevailing definitions of
"the practice
of law" to
achieve a comfort level with the new
paradigm. The paradigm pioneers are those
within the
evolving ADR profession who have the courage
and
tenacity to seek out a better way to do things
and the
intuition to see the new paradigm in its
ultimate
splendor, with the knowledge that when the
rules
change the whole world can change.
For the paradigm pioneers (leaders of the ADR
movement), the optimally reframed problem is
"what is
the authorized practice of mediation within
the larger
practice of ADR". To answer this question
(or to solve
the reframed problem) requires the pioneers to
define
several terms: mediation, the practice of
mediation, the
authorized practice of mediation, ADR, and the
practice
of ADR.
They are in the process of addressing all of
those tasks at the present time in an effort
to resolve
the reframed problem.
What Are The Possible Solutions To The
Reframed
Problem?
There are many solutions to the reframed
problem.
There are substantial differences of opinion
as to how
even the basic processes of mediation and
arbitration
should be defined, not
to mention the numerous hybrid
ADR processes that have emerged over the last
ten
years or so. One point on which everyone seems
to
agree is that the process of defining the ADR
processes, appropriate ADR practice, and
ultimately the
precise contours of the ADR profession will
take a
substantial amount of time, perhaps a decade
or more.
SPIDR
International's(24) Committee on Credentials,
Competencies, and Qualifications
("3CQ") has made
great strides in establishing working groups
to study
topical areas of accreditation and registry,
certification,
practitioner membership, and competency. But
an
immense amount of work has yet to be done --
and all
this to be accomplished within the context of
a planned
merger with two
other national dispute resolution
organizations -- the Academy of Family
Mediators and
Conflict Resolution Education Network.
In the face of these obstacles, the principal
quandary of
the pioneers and designers of this new
paradigm -- the
ADR profession -- is that members of the
prevailing (law
practice) paradigm want to apply their law
practice
definitions before
the pioneers have an opportunity to
define basic terms and establish clear
boundaries of
their ADR profession. The pioneers, therefore,
must
design an interim paradigm to avoid being
subsumed
into the law practice paradigm. An interim
paradigm (or
as some would urge, a "parallel"
paradigm) appears to
be the optimal solution to the reframed
problem.
What Is The Optimal Solution To The Reframed
Problem?
The optimal solution to the reframed problem
has at
least six elements:
1.gaining time;
2.intensive study;
3.consensus;
4.massive public education;
5.strong ADR practice emphasis on the
parties'
rights of self-determination and informed
consent;
and
6.at least as an interim measure, to define
the ADR
practitioner's professional and ethical
role in
relation to the judicial rather than the
lawyer's
role.
Figure 2
In the B segment, rapid problem solving occurs
to a
point represented by a break in the B segment.
It is at
that
point where the problems get more difficult and the
rate of problem solving slows down. In the C
phase, all
the toughest problems of the prevailing
paradigm need
to be solved. Everyone in the field desires to
solve these
problems but no one has a clue how to do it.
That is
where a new paradigm appears that, for most
people, is
unexpected. Figure 3 below illustrates this
phenomenon.
Figure 3
For a while, people who are happy with the
prevailing
paradigm will reject the new paradigm and try
to apply
the old rules to the new
problems. A new paradigm puts
everyone practicing the old paradigm at
substantial risk.
The higher one's position in the prevailing
paradigm
industry, the greater the risk. The better one
is at
solving problems under the prevailing set of
rules, the
more one has invested in it, and the more one
has to
lose by changing paradigms. Often outsiders
appear on
the scene and begin the paradigm shift -- they
take
risks to try out new rules -- new ways of
doing things.
As one author has noted:
"The paradigm shifter has played the role
of catalyst, of
change agent, and has stirred up a lot of
thinking in the
prevailing paradigm community. The community
acknowledges that the problems on their shelf
should
be solved. They know they
are not solving them.
They also know that the paradigm shifter has
offered an
alternative way of thinking about these
difficult and
important problems. Yet the community
continues to
defend the prevailing paradigm, because it is
still very
successful."(22)
Then come the paradigm pioneers to take the
rough
pathway that the paradigm shifters have
discovered.
These pioneers (some of whom may have also
been
shifters) are captivated, aesthetically and
practically, by
a new set of rules that suggests more successful
solutions to problems than those achievable by
the
prevailing rules. As the same author points
out:
"Driven by the frustration of the old and
the appeal of
the new, they cross the brink. They leap a
professional
chasm that separates the old paradigm, where
the
territory is well illuminated and where repu-
tations and
positions are clearly defined, into a new
territory,
illuminated by the new paradigm in such a
limited way
that it is impossible to know whether they are
standing
on the edge of an unexplored continent or
merely on a
tiny
island."(23)
The new paradigm becomes the prevailing
paradigm until
a still newer paradigm appears and either
persists or
fails.
The "paradigm effect" theory helps
us to understand
what is now occurring in the organized bar and
academia relative to the new paradigm of
alternative
dispute resolution. Many bar leaders and
academics are
rejecting this new paradigm being defined by a new and
evolving ADR profession because they feel more
comfortable with the old litigation rules and
procedures
which they know well and with which they feel
comfortable. Other bar leaders and academics
are not
risk takers and are only partially embracing
ADR so long
as they can apply prevailing definitions of
"the practice
of law" to
achieve a comfort level with the new
paradigm. The paradigm pioneers are those
within the
evolving ADR profession who have the courage
and
tenacity to seek out a better way to do things
and the
intuition to see the new paradigm in its
ultimate
splendor, with the knowledge that when the
rules
change the whole world can change.
For the paradigm pioneers (leaders of the ADR
movement), the optimally reframed problem is
"what is
the authorized practice of mediation within
the larger
practice of ADR". To answer this question
(or to solve
the reframed problem) requires the pioneers to
define
several terms: mediation, the practice of
mediation, the
authorized practice of mediation, ADR, and the
practice
of ADR.
They are in the process of addressing all of
those tasks at the present time in an effort
to resolve
the reframed problem.
What Are The Possible Solutions To The
Reframed
Problem?
There are many solutions to the reframed
problem.
There are substantial differences of opinion
as to how
even the basic processes of mediation and
arbitration
should be defined,
not to mention the numerous hybrid
ADR processes that have emerged over the last
ten
years or so. One point on which everyone seems
to
agree is that the process of defining the ADR
processes, appropriate ADR practice, and
ultimately the
precise contours of the ADR profession will
take a
substantial amount of time, perhaps a decade
or more.
SPIDR
International's(24) Committee on Credentials,
Competencies, and Qualifications
("3CQ") has made
great strides in establishing working groups
to study
topical areas of accreditation and registry,
certification,
practitioner membership, and competency. But
an
immense amount of work has yet to be done --
and all
this to be accomplished within the context of
a planned
merger with two
other national dispute resolution
organizations -- the Academy of Family
Mediators and
Conflict Resolution Education Network.
In the face of these obstacles, the principal
quandary of
the pioneers and designers of this new
paradigm -- the
ADR profession -- is that members of the
prevailing (law
practice) paradigm want to apply their law
practice
definitions
before the pioneers have an opportunity to
define basic terms and establish clear
boundaries of
their ADR profession. The pioneers, therefore,
must
design an interim paradigm to avoid being
subsumed
into the law practice paradigm. An interim
paradigm (or
as some would urge, a "parallel"
paradigm) appears to
be the optimal solution to the reframed
problem.
What Is The Optimal Solution To The Reframed
Problem?
The optimal solution to the reframed problem
has at
least six elements:
1.gaining time;
2.intensive study;
3.consensus;
4.massive public education;
5.strong ADR practice emphasis on the
parties'
rights of self-determination and informed
consent;
and
6.at least as an interim measure, to define
the ADR
practitioner's professional and ethical
role in
relation to the judicial rather than the
lawyer's
role.
1. Gaining time.
It is important that current efforts to define
mediation in
relation to the practice of law be suspended
indefinitely
so that the designers of the ADR profession
have
sufficient time to study all relevant aspects
of ADR
practice and make careful and informed
decisions about
how it should be defined and regulated.
Actually, there
is no actual need for the "practice of
law" proponents to
expedite the lawyerizing of mediation.
Nationwide, the
number of misconduct complaints made against
mediators has been de minimis. The National
Conference
of Commissioners on Uniform State Laws in
early 2000
demonstrated great wisdom by slowing down the
committee machinery looking into proposed
national
uniform legislation regarding mediation
confidentiality.
This conduct should serve as an example for
those who
are overly anxious to label aspects of mediation
as the
practice of law.
2. Intensive study.
The ADR profession designers have daunting
tasks
ahead. They must not only design standards of
competency for neutrals in various types of
ADR
processes but they must also design standards
and
methods to properly train and evaluate ADR
professionals. They will also be involved in
how to
properly regulate practitioners of the ADR
profession.
This latter task is most important because the
current
lack of certification, regulation and
oversight of neutrals
is in large part fueling the efforts of the
"practice of law"
proponents to bring mediation within the scope
of
lawyer regulation.
3. Consensus.
There are widely disparate views among members
of our
profession as to how, specifically, to define
the ADR
processes and as to what constitutes proper
ADR
practice in each of the processes. Consensus
will not
come easy. But it
must come, if we are to become a
self-regulated profession.
4. Massive public education.
Nationally, many more people know much more
about
ADR than they did ten years ago. This has been
the
result of widespread efforts of peer-review
mediation
proponents in our nation's school systems,
many new
periodical and newsletters covering ADR
topics, court
mandated ADR programs, and other means.
However,
the general public still has only a vague
notion of what
mediation and arbitration are, and practically
no
understanding of what the ADR hybrids are. If we are
going to become a self-regulated profession we
all must
cooperate to educate the general public on the
various
beneficial services that our profession has to
offer.
5. Parties' rights to self-determination and
informed consent.
ADR profession leaders and designers must take
immediate and continuing measures to emphasize
the
importance of practitioners preserving and
guaranteeing
to all parties who use ADR services the
parties' rights to
self-determination and informed consent.
Self-determination is important because it preserves the
parties right to freely and jointly choose the
neutral
(lawyer and nonlawyer) and the ADR process
that best
suits their specific needs. Informed consent
is important
because it best responds to the "practice
of law"
proponents' worry that users will be confused
about the
neutral's role and the nature and purpose of
the
process.
6. Focus on the judicial rather than the
lawyer's
role.
Finally, at least as an interim (or parallel)
measure, the
ADR profession leaders and designers should
define the
ADR practitioner's professional and ethical
role in
relation to the judicial rather that the
lawyer's role. The
judicial role is a much more appropriate and
logical
interim analog
than the lawyer role. First, when
performing their judicial role (which includes
applying law
to facts and assisting with the drafting of
settlement
agreements), judges are not practicing
law.(25) Second,
both lawyers and non-lawyers serve in the
judicial
capacity across the United States. Indeed,
being a
lawyer is not even a requisite qualification
to serve on
the United States Supreme Court. Although the
American Bar Association's Ethics 2000
Commission is
studying and proposing changes to the ABA's
Model
Rules of Professional Conduct for lawyers,
there is
currently no similar study being undertaken
with respect
to the ABA Model Code of Judicial Conduct. ADR
profession leaders and designers should take
an active
role in urging the study and revision of the
ABA Model
Code of Judicial Conduct, first to modernize
the judicial
role to include standards relating to judges'
evolving
ADR functions; and second, to consider the
inclusion of
new Canons specifically addressing the neutral
roles of
lawyers and non-lawyers in the various ADR
processes.
Conclusion
Very
simply, my words here are a call to arms for all
members of our new ADR profession. Who better
than
we -- the mediators and the arbitrators -- are
more
capable of solving and helping others to solve
difficult
problems. Our principal weapons are not
insults and
epithets, but rather our abilities to ask
questions, to
listen intently, to perceive clearly, to
understand
profoundly, and to
articulate convincingly. If we work
together we can conquer the challenges that
currently
confront our profession. If we continue to ask
the
questions a child would ask, we will learn
forever; and if
we dare to change the rules, we can succeed in
changing the whole world.
End Notes
1. See David A. Hoffman and Natasha A. Affolder,
"Mediation and UPL: Do Mediators Have a
Well-founded
Fear of Prosecution?" Dispute Resolution
Magazine, 20
(Winter, 2000).
2. See Ethics 2000 Commission Proposed Rule
2.X --
Public Discussion Draft April 18, 2000 --
"Lawyer
Serving as Third-Party Neutral". Other
draft rule
changes that relate in part to ADR are
Proposed Rule
1.12, "Former Judge, Arbitrator, Mediator
or Other
Third-Party Neutral" and Proposed Rule
5.5,
"Unauthorized Practice of Law".
3. See generally, John Gibeaut, "MDP on
Deck," 86 ABAJ
22
(June, 2000); Peter C. Kostant, "The Future of the
Profession: A Symposium on Multidisciplinary
Practice:
Breeding Better Watchdogs: Multidisciplinary
Partnerships in Corporate Legal Practice,"
84 Minn. L.
Rev. 1213 (2000).
4. See generally, the symposium on the topic,
"Is
Mediation the Practice of Law?" in Forum,
Number 33
(NIDR, June 1997).
5. Guidelines, p. 1.
6. Guidelines, pp. 4-5. The Virginia
Guidelines prohibit
mediators from giving legal advice. Conceding
that the
term "legal advice" has "not
been precisely defined in
Virginia," the Guidelines adopt the
following definition for
"legal advice in the mediation
context": "At a minimum, a
mediator provides legal advice whenever, in
the
mediation context, he or she applies legal principles to
facts in a manner that (1) in effect predicts
a specific
resolution of a legal issue or (2) directs,
counsels,
urges, or recommends a course of action by a
disputant
or dis-putants as a means of resolving a legal
issue."
Guidelines, p. 13.
7. The Virginia Guidelines attempt to draw a
line
between providing legal information (which is
not the
practice of law) and giving legal advice
(which is). The
Guidelines are quite vague on this point and
provide a
playground for prosecutorial mischief.
8. Guidelines, p. 18.
9. Guidelines, p. 18.
10. 54.1-3904, Code of Virginia. Confounding
this
matter of permissible and impermissible
mediator
questions further is the Guidelines' seemingly
inconsistent discussion evolving from the
premise that
mediators "may make statements that are
declarative of
the state of the law of a given legal topic
and these
statements are generally permissible."
Guidelines, p. 16.
The Guidelines provide the following
statements
declarative of the law that "probably
would not be
considered legal advice":
In the context of a divorce mediation:
"In Virginia,
custody involves two major components: with
whom will
the child primarily reside and who is
responsible for
making decisions concerning
the upbringing of the
child."
In the context of a personal injury dispute:
"Generally,
the statute of limitations in Virginia for
personal injury
claims is two years."
In the context of a commercial dispute:
"Generally
speaking, a contract for the lease of goods
that exceeds
$1000 must be in writing to be enforceable."
Guidelines, pp. 16-17. These declaratory
statements
that are not deemed by the Guidelines to be
the
unauthorized practice of law read much like
the
questions in the right hand columns of the two
tables
appearing supra in text which the Guidelines
state would
constitute the unauthorized practice of law.
11. Guidelines, p. 25.
12. Guidelines, p. 25.
13. Guidelines, p. 26.
14. Guidelines, p. 25.
15. David A. Hoffman and Natasha A. Affolder,
supra
note 2 at 21-22.
16. See, e.g., Carrie Menkel-Meadow,
"Ethics in
Alternative Dispute Resolution: New Issues, No
Answers
from the Adversary Conception of Lawyers'
Responsibilities," 38 South Texas Law
Review 407, 424
(1997).
17. See, e.g.,Carrie Menkel-Meadow, "Is
Mediation the
Practice of Law?," Alternatives, May 1996
at 60-61.
18. See, e.g., Donald T. Weckstein, "In
Praise of Party
Empowerment -- And of
Mediator Activism," 33
Willamette Law Review 501, 543-44 (1997).
19. Figure 1 appears in Edward de Bono,
Lateral
Thinking: Creativity Step by Step, Harper
& Row
Publishers, p. 272 (1990).
20. See Joel Arthur Barker, Paradigms: The
Business of
Discovering the Future, HarperBusiness, pp.
33, 37
(1992); see also
Thomas S. Kuhn,
The Structure of Scientific
Revolutions, (2d Ed.), University of Chicago
Press
(1970).
21. Joel Arthur Barker, supra note 21 at p.
42. The
remainder of this section, including Figures 2
and 3, is
adapted from Id. at pp. 42-83.
22. Id. at 72.
23. Id. at 74.
24. See The International Society of
Professionals in
Dispute Resolution's website:
<www.spidr.org>.
25. American Bar Association's Model Code of
Judicial
Conduct, Canon 4G.
Biography
John W. Cooley is a former United States
Magistrate,
Assistant United States Attorney, Senior Staff
Attorney
for the United States Court of Appeals for the
Seventh
Circuit, and a partner in a Chicago law firm.
He is the
immediate past President of the Chicago
Chapter of the
Society of Professionals in Dispute
Resolution. In private
practice in the Chicago area, he currently
serves on the
judicial panel of Judicial Dispute Resolution,
Inc. (JDR) as
a mediator, arbitrator, ADR trainer,
consultant in the
design of dispute resolution systems, and he
is an
Associate of the Dispute Resolution Research
Center,
Kellogg Graduate School of Management,
Northwestern
University. An Adjunct Professor of Law at
Loyola
University of Chicago School of Law, he has
co-designed
and co-taught an innovative course on
Alternatives to
Litigation. He is the author of Mediation
Advocacy
(National Institute for Trial Advocacy, 1996),
co-author
with
Northwestern University Law Professor Steven
Lubet of Arbitration Advocacy (NITA, 1997),
The
Arbitrator's Handbook (forthcoming, NITA,
Fall, 1998),
and Callaghan's Appellate Advocacy Manual
(Clark
Boardman Callaghan, 1989), and author of
numerous
articles on litigation, judicial, and ADR
topics. He is a
graduate of the United States Military Academy
at West
Point
and the University of Notre Dame Law School,
receiving a year of his legal training at the
School's
Centre for Legal Studies in London, England.
Email: JackWCool@aol.com
Comments
Dennis ,
Jupiter FL
03/17/01
It would seem to me that in an attempt to
professionalize mediation practice that the lawyers
involved in this matter have contradicted
themselves.
In essence, they have created a dispute
within the
field of dispute resolution. Should the
psychologists
now too join in and claim that mediators
are infringing
on their territory as well.
Yes, we should have standards and
credentials. No
we
do not need to limit such qualifications to a field
that if completely effective as it stood
would even
need such an emergence of ADR practice.
Madge ,
Los Angeles
03/13/01
Non Lawyer mediators
I have to agree that as a non lawyer I am
looked
upon so much more positively for my mediations.
Lawyers find it so refreshing to have a non
lawyer. I
agree that it is not about billable hours
but emotions,
feeling and empowerment.
Margaret ,
Washington D.
02/14/01
Increasing dependance on law
While I agree with the need to take action
to prevent
the "legalization" and
parochialization of the practice
of ADR, I feel the problem of
hyper-sensitivity to
legal pressures is more fundamental to
society than
to the practice of any single profession. The
physician, teacher, therapist, and indeed
anyone who
makes a decision that affects another
person, is
subjected actively and passively to a nexus
of laws
that regulate their behavior. We seem to
have
collectively substituted legality for
functionality and
practicality, and legally defensible
behavior for ethical
and comassionate behavior. To me, it is no
wonder
that these are fundamental concerns to the
practice
of ADR, as well.
However, when surveying the landscape of
the US
market for mediation, I wonder whether this
issue will
be resolved not by action on the part of
the
mediator(s), but by the consumer, for whom
the J.D.
following a name seems to have an almost
mystical
power.
John ,
Lubbock TX
02/14/01
What is the root of the problem? Is it the
practice of
Law or the practice of economics?
Paul
02/13/01
The fallacy of the right of legal dominance
over
conflict resolution
In Canada, we find that judicial results in
family
matters are akin to attempting to predict
the
outcome of a slot machine. Lawyers and
judges in
private acknowledge the system just doesn't
work.It
is destructive and financially ruinous to
both parties
and to the ablity of both parties to
support their
children.
Any lawyer who suggests that only lawyers
have the
right or expertise to handle ADR situations
effectively
is denying their own training. Aside from
their legal
knowledge, they are the least qualified to
deal with
family conflict.
Family conflict is about emotions and
feelings, not
about law.
I have found in my practice as a non-lawyer
mediator
that I am most effective when I address
their fears
and needs (for control, vengence or other
reasons)
first.
Otherwise, we end up with a 'Settlement' that
is
more likely not to be honoured.
One need only look at labour relations to
realize that
a thin collective agreement environment has
fewer
grievances than one where the collective
agreement
is an inch or more thick.
My experience has been that lawyers are
more
interested in billable hours than in
helping two people
who
used to love each other find ways to work
together for the sake of their children.